Title: Conversation Skills for the Ultimate Professional
Author: Dan Blaze
Publisher: Smashwords Edition
About the author: Dan Blaze has been involved in the art of sales and relationship management for over 16 years, having performed various aspects of sales including cold-calling, direct-selling, and independent sales and marketing.The Suadela Mercury Co was established for the purpose of providing independent services in sales and lead-generation Having dedicated several years to the pursuit of knowledge, and the experience to use that knowledge in real-life situations, Mr. Blaze, and The Suadela Mercury Co. now aim to share that knowledge with aspiring sales professionals throughout Canada, U.S. and the world.
Plot: Conversation Skills: For The Ultimate Professional is the second in the Master Sales Manual series of books. A no non-sense and direct approach to the psychology of conversation, with over one hundred tips to improve your conversation skills, your relationships, and your life.
Learn how to to say the right thing in the right way at the right time… Or not say anything at all. Gain a detailed understanding of communication skills. Learn how communication errors occur and how to avoid them. Capture your listener’s attention. Create rapport and build relationships. And make your conversations more interesting.
We all know that effective communication plays a very important role in our lives. With so many mediums of communication and the ever reducing attention span, we all at one point in time have realized that getting yourself heard in this noisy world is a task, let alone receiving a completely undivided attention. Conversation skill for the ultimate professional by Dan Blaze aims at providing the readers with more than one hundred tips to improve one’s communication skills.
This book is second in the master sales manual series of books. Being a marketing professional myself, I took this opportunity to review the book and brush up my conversation skills. The book gives an in depth knowledge about various conversational skills in various situations. The book provides an overall outlook, right from initiating an effective conversation, maintaining the conversation, improving the basic conversation skills, dealing with difficult people to creative conversation.
What I really liked about the book is the pen and the book bullet which appears time and again. The notes mentioned under the bullets are author’s attempt to jump outside the script and speak with the readers directly. Another thing that I liked about the book is the quotes by famous personalities mentioned in a box in between the chapters. It at times breaks the monotony.
I wish there were more examples and case studies mentioned along with the technical explanation. It is easier to relate and absorb the point that the author is trying to make. Haven said that I did learn a lot of technical jargon from the book that will help me at the professional end. I would recommend this book to whoever feels the need to improve their conversations skills, professionally and personally.
PS: – Thanks to the author for sending a copy of the book for an honest review.